Customer Service

 For General Inquiries and any other assistance please contact us at hello@chillibeans.com

 

Shipping & Delivery

All orders over $75 come with FREE Ground Shipping within the US. For orders under $75 we charge a $5 Flat fee within the USA.

All other shipping services will be charged at actual UPS rates.

To see your rates, add items to your cart, insert your location and you should be able to calcuate shipping costs.

Orders Placed Mon-Thu by 3pm PST will be shipped out the same day. Orders placed after cut-off time will be shipped the next Business Day. Orders placed over the weekend will be shipped on Monday.

HOLIDAY SHOPPING: To guarantee product arrival by Christmas, orders must be place by December 17th at 2pm.

 

 

Returns & Replacements

We make returns easy! 
If you aren't happy with your item, return it to us within 30 days for a complete refund or exchange.
Chilli Beans warranties all sunglasses against manufacturing defects for six months from date of purchase. All Watches are covered for 1 year against manufacturing defects (excluded batteries).
Contact us at hello@chillibeans.com to obtain instructions on how to process an exchange or a return.